Refund policy
Return & Refund Policy
At Zenvanta, your satisfaction is our priority. We offer a 30-day free return and refund policy for all customers worldwide.
Return Eligibility
You may request a return within 30 days of receiving your order. Items must be unused, in their original condition, and in original packaging.
Free Returns
We provide free returns globally. Once your request is approved, we will provide detailed return instructions.
Refund Process
After receiving and inspecting the returned item, refunds will be processed within 5–7 business days to your original payment method.
Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 48 hours with photos. We will resolve the issue promptly at no additional cost.
Non-Eligible Returns
Items showing signs of use, damage not caused by us, or missing original packaging may not qualify.